ESTIMATED DELIVERY BETWEEN 7 TO 25 DAYS. IT DEPENDS UPON STANDARD OR EXPEDITED OR DOMESTIC OR INTERNATIONAL SHIPPING.
Shipping Policy of IIFA GIFTS
Thank you for choosing IIFA GIFTS ! We’re committed to providing you with a great shopping experience. Please take a moment to read our shipping policy, which outlines how we handle the delivery of your handcrafted items.
1. Order Processing Time:
- Once your payment is confirmed, we start processing your order within 1-2 business days.
- For customized or personalized items, additional processing time of 3-5 business days may be required.
2. Shipping Options:
- We offer Standard and Expedited Shipping at checkout to meet your delivery needs.
- Shipping fees are determined based on the method selected, destination, and the total weight of your order.
3. Domestic Estimated Delivery Times:
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Standard Shipping: Typically delivered within 10-15 business days.
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Expedited Shipping: Typically delivered within 7-10 business days.
- Delivery times are estimates and can vary depending on your location and external factors.
4. International Shipping:
- We provide international shipping to select countries.
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Standard Shipping: Typically delivered within 20-25 business days.
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Expedited Shipping: Typically delivered within 10-15 business days
- Rates and delivery times for international shipping vary depending on the destination and selected service.
5. Order Tracking Information:
- After your order has been shipped, you will receive a confirmation email with tracking details.
- Use your tracking number to check the status and expected delivery date of your package.
6. Possible Shipping Delays:
- While we aim to deliver within the estimated timeframe, factors like weather conditions, customs checks, or courier issues can cause delays.
- IIFA GIFTS is not responsible for any delays beyond our control.
7. Accuracy of Shipping Address:
- Make sure the shipping address provided at checkout is correct to avoid delivery issues.
- IIFA GIFTS is not liable for orders shipped to incorrect addresses provided by the customer.
8. Changes to Orders:
- Orders are processed quickly, so modifications or cancellations might not be possible once the order is placed.
- For urgent requests, contact our support team at iifacreation7141@gmail.com as soon as possible.
9. Shipping Costs and Refunds:
- Shipping fees are non-refundable, except in cases where there has been an error on our part.
10. Additional Shipping Details:
- Orders are shipped from our warehouse during regular business hours, Monday to Friday (excluding public holidays).
- We recommend choosing Expedited Shipping if you need your order by a specific date.
11. Customer Support:
For questions or concerns about shipping, please reach out to us at
Email - iifacreation7141@gmail.com.
Number - +91 8890990565
Return and Refund Policy for IIFA GIFTS.
Thank you for shopping with IIFA GIFTS, We are committed to providing high-quality, handcrafted products made to your specifications. Please review our return and refund policy carefully to understand the conditions that apply.
1. No Returns or Refunds:
- Due to the custom nature of our products, we do not offer returns or refunds unless the item arrives damaged or incorrect.
- All products are carefully packaged to avoid any damage during shipping.
2. Damages and Issues:
- Please inspect your order immediately upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately at iifacreation7141@gmail.com.
- We will promptly evaluate the issue and take the necessary steps to resolve it.
3. Refund Process:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7 business days.
- Please note that it may take additional time for your bank or credit card company to process and post the refund.
- If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at iifacreation7141@gmail.com.
4. Required Documentation for Damaged Goods:
- A clear unboxing video showing the damage is required to process any return or refund.
- The video must show the package in its original state, with the damage clearly visible.
- Send the video along with your order number and a brief description of the issue to iifacreation7141@gmail.com.
5. Evaluation and Resolution:
- Our team will carefully review the provided video to assess the damage.
- If the damage is verified, a replacement will be sent at no additional cost, or a refund will be processed, depending on the assessment.
6. Non-Damaged Items:
- Returns or refunds cannot be offered for non-damaged items due to dissatisfaction with design, color, or any customization choices made during the ordering process.
7. Order Modifications:
- Once an order is confirmed, changes or modifications may not be possible.
- If you need to request a modification, contact us immediately at iifacreation7141@gmail.com. We will try to accommodate changes if the order has not yet been processed.
8. Important Notes:
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No refunds for partial or failed COD orders.
- Return shipping costs for any damaged goods will be covered by IIFA GIFTS.
- If a replacement is not possible due to stock limitations, a full refund will be issued.
