Refund policy

Return and Refund Policy for IIFA GIFTS.

Thank you for shopping with IIFA GIFTS, We are committed to providing high-quality, handcrafted products made to your specifications. Please review our return and refund policy carefully to understand the conditions that apply.

1. No Returns or Refunds:

  • Due to the custom nature of our products, we do not offer returns or refunds unless the item arrives damaged or incorrect.
  • All products are carefully packaged to avoid any damage during shipping.

2. Damages and Issues:

  • Please inspect your order immediately upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately atĀ iifacreation7141@gmail.com.
  • We will promptly evaluate the issue and take the necessary steps to resolve it.

3. Refund Process:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method withinĀ 7 business days.
  • Please note that it may take additional time for your bank or credit card company to process and post the refund.
  • If more thanĀ 15 business daysĀ have passed since your refund was approved and you have not received it, please contact us at iifacreation7141@gmail.com.

4. Required Documentation for Damaged Goods:

  • AĀ clear unboxing videoĀ showing the damage is required to process any return or refund.Ā 
    • The video must show the package in its original state, with the damage clearly visible.
    • Send the video along with your order number and a brief description of the issue to iifacreation7141@gmail.com.

5. Evaluation and Resolution:

  • Our team will carefully review the provided video to assess the damage.
  • If the damage is verified, a replacement will be sent at no additional cost, or a refund will be processed, depending on the assessment.

6. Non-Damaged Items:

  • Returns or refunds cannot be offered for non-damaged items due to dissatisfaction with design, color, or any customization choices made during the ordering process.

7. Order Modifications:

  • Once an order is confirmed, changes or modifications may not be possible.
  • If you need to request a modification, contact us immediately at iifacreation7141@gmail.com. We will try to accommodate changes if the order has not yet been processed.

8. Important Notes:

  • No refundsĀ for partial or failed COD orders.
  • Return shipping costs for any damaged goods will be covered by IIFA GIFTS.
  • If a replacement is not possible due to stock limitations, a full refund will be issued.

9. Contact Information:

  • For any questions or assistance, please contact us at

Email- iifacreation7141@gmail.com.Ā Ā 

Contact Number-Ā +91 8890990565

This policy is subject to change. Please check our website regularly for any updates.

Thank you for choosing IIFA GIFTS!