"Infinite Bond" Custom Couple Initials String Art with Date

ESTIMATED DELIVERY BETWEEN 7 TO 25 DAYS. IT DEPENDS UPON STANDARD OR EXPEDITED OR DOMESTIC OR INTERNATIONAL SHIPPING.

Shipping Policy of IIFA GIFTS

Thank you for choosing IIFA GIFTS ! We’re committed to providing you with a great shopping experience. Please take a moment to read our shipping policy, which outlines how we handle the delivery of your handcrafted items.

1. Order Processing Time:

• Once your payment is confirmed, we start processing your order within 1-2 business days.
• For customized or personalized items, additional processing time of 3-5 business days may be required.

2. Shipping Options:

• We offer Standard and Expedited Shipping at checkout to meet your delivery needs.
• Shipping fees are determined based on the method selected, destination, and the total weight of your order.

3. Domestic Estimated Delivery Times:

• Standard Shipping: Typically delivered within 10-15 business days.
• Expedited Shipping: Typically delivered within 7-10 business days.
• Delivery times are estimates and can vary depending on your location and external factors.

4. International Shipping:

• We provide international shipping to select countries.
• Standard Shipping: Typically delivered within  20-25 business days.
• Expedited Shipping: Typically delivered within 10-15 business days
• Rates and delivery times for international shipping vary depending on the destination and selected service.

5. Order Tracking Information:

• After your order has been shipped, you will receive a confirmation email with tracking details.
• Use your tracking number to check the status and expected delivery date of your package.

6. Possible Shipping Delays:

• While we aim to deliver within the estimated timeframe, factors like weather conditions, customs checks, or courier issues can cause delays.
• IIFA GIFTS is not responsible for any delays beyond our control.

7. Accuracy of Shipping Address:

• Make sure the shipping address provided at checkout is correct to avoid delivery issues.
• IIFA GIFTS is not liable for orders shipped to incorrect addresses provided by the customer.

8. Changes to Orders:

• Orders are processed quickly, so modifications or cancellations might not be possible once the order is placed.
• For urgent requests, contact our support team at iifacreation7141@gmail.com as soon as possible.

9. Shipping Costs and Refunds:

• Shipping fees are non-refundable, except in cases where there has been an error on our part.

10. Additional Shipping Details:

• Orders are shipped from our warehouse during regular business hours, Monday to Friday (excluding public holidays).
• We recommend choosing Expedited Shipping if you need your order by a specific date.

11. Customer Support:

For questions or concerns about shipping, please reach out to us at

Email  - iifacreation7141@gmail.com.

Number - +91 8890990565

Return and Refund Policy for IIFA GIFTS.

Thank you for shopping with IIFA GIFTS, We are committed to providing high-quality, handcrafted products made to your specifications. Please review our return and refund policy carefully to understand the conditions that apply.

1. No Returns or Refunds:

• Due to the custom nature of our products, we do not offer returns or refunds unless the item arrives damaged or incorrect.
• All products are carefully packaged to avoid any damage during shipping.

2. Damages and Issues:

• Please inspect your order immediately upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately at iifacreation7141@gmail.com.
• We will promptly evaluate the issue and take the necessary steps to resolve it.

3. Refund Process:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method within 7 business days.
• Please note that it may take additional time for your bank or credit card company to process and post the refund.
• If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at iifacreation7141@gmail.com.

4. Required Documentation for Damaged Goods:

• A clear unboxing video showing the damage is required to process any return or refund. 
  • The video must show the package in its original state, with the damage clearly visible.
  • Send the video along with your order number and a brief description of the issue to iifacreation7141@gmail.com.

5. Evaluation and Resolution:

• Our team will carefully review the provided video to assess the damage.
• If the damage is verified, a replacement will be sent at no additional cost, or a refund will be processed, depending on the assessment.

6. Non-Damaged Items:

• Returns or refunds cannot be offered for non-damaged items due to dissatisfaction with design, color, or any customization choices made during the ordering process.

7. Order Modifications:

• Once an order is confirmed, changes or modifications may not be possible.
• If you need to request a modification, contact us immediately at iifacreation7141@gmail.com. We will try to accommodate changes if the order has not yet been processed.

8. Important Notes:

• No refunds for partial or failed COD orders.
• Return shipping costs for any damaged goods will be covered by IIFA GIFTS.
• If a replacement is not possible due to stock limitations, a full refund will be issued.